Salons and barbers
Bookings, confirmations and reminders handled — quiet chairs filled again.
A hands-off approach to future-proofing your business.
We work with AI-powered software, so you don't have to.
Save time with Segundo.
Segundo is a local managed service — we set up and personally run AI-powered software that answers your calls, follows up your quotes, replies to your reviews, and keeps your bookings moving.
- Free
- No obligation
- You approve everything first
Calls answered
Missed call · 9:41 AM — you were mid-job
Your agent“Hi! Sorry we missed your call — can we help you book in?”
✓ Answered in seconds — job booked for Thursday
Every call answeredMissed calls and messages get a fast reply — even off the clock.
Managed by a personSet up and looked after by someone local you can call.
Nothing without your approvalBoundaries agreed first; anything new waits for your okay.
Every business misses the same opportunities
Our clients seize them, even off the job.
What Segundo does
We set up your agents, aim them at goals you decide, and manage them daily.
How it works
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1
We talk through your business, find where profit slips away, and design your agent team around it.
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2
We create your account and set up your agents.
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3
We link each task to an agent and train it for the work it will handle.
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4
You see the results — your manager relays the updates you ask for.
And it helps at home too. The same agents can plan meals, help with homework, draft emails, or plan a family trip.
AI-powered software needs a local hand
One manager. A whole team of agents.
The world is changing, but your business preferences don't have to.
Your trade,
Different trades, same missed opportunities.
your rules
Nothing changes without your approval.
Restaurants and cafes
After-hours questions and reviews answered; your page stays lively.
Shops and retail
Regular posts, every review replied to, no message unanswered.
Your goals
Your agents answer to you
Your agents work only toward the goals you set. Change, pause, or stop anything with one word.
Agreed scope
Only the work we agreed on
Only the jobs we've discussed and agreed in advance. Nothing else gets touched.
Approvals
Anything new waits for your go-ahead
Anything new waits — a quick phone notification, one tap to approve.
Visibility
You can see everything
Plain-English updates show what was done, sent, and booked.
Repair and service shops
Jobs booked from messages; pickup reminders sent on time.
Calls answered while you're under a hood; estimates followed up; reviews requested after every job.
Home services that come to you
After-hours calls caught, quotes chased politely, reminders keep jobs booked.
What it handles
More business, handled
The work your agents take over:
What it handles
Real jobs, finished.
Reminded before the season
HVAC: seasonal tune-up reminders and review requests sent to past customers automatically.
Front desk
Every call answered in a minute
Missed calls and messages answered within a minute, day or night.
Every missed call gets a friendly text back — and the job still gets booked.
Reputation
More five-star reviews
Customers asked for reviews after each job; every review answered personally.
Scheduling
Fewer no-shows
Appointments booked from messages; confirmations and reminders sent automatically.
Social
A social page that stays alive
Posts written and published every week, so your page never looks closed.
Lead follow-up
Quotes followed up
Every quote followed up politely until the customer answers yes or no.
Back office
Aimed where you want growth
Invoices nudged, questions answered after hours, each day summarized for you.
Posted and selling
Clothing boutique: new arrivals become weekly posts; every review replied to.
Followed up until they answer
Every quote, estimate, and inquiry followed up on schedule until the customer answers.
Every job, documented
Contractor: job photos sorted into the right folder by location — ready when a customer asks.
See it in action
Doing it yourself vs. with Segundo
Four everyday jobs, done two ways — on your own they eat the week; with Segundo, they're handled.
| The job | Doing it yourself | With Segundo |
|---|---|---|
| Missed calls | The phone rings out while you're mid-job — the customer calls the next name on the list. | Answered within a minute, day or night, and the job still gets booked. |
| Reviews | You mean to ask after every job, then the week gets away from you — and reviews sit unanswered. | Customers are asked after each job, and every review is answered personally. |
| Quote follow-up | The quote goes out, then silence. Chasing it lands on you, squeezed in between jobs. | Every quote is followed up politely, on schedule, until the customer answers yes or no. |
| Weekly posts | The page goes quiet whenever work gets busy — and a quiet page looks closed. | Written and published every week — your page always looks open. |
You ask. It's done.
Most work starts as a short text to your manager:
YouCan you chase the Henderson quote? It's been a week.
Your Segundo managerDone — followed up this morning; I'll check again Thursday if there's no reply.
✓ Quote followed up
YouWe got a one-star review. Please handle it kindly.
Your Segundo managerDone — a calm reply is drafted and waiting for your okay. Nothing posts until you approve it.
✓ Reply drafted for your approval
YouPost something about the new arrivals this week?
Your Segundo managerDone — three posts written and scheduled across the week.
✓ Week of posts scheduled
YouRemind tomorrow's customers about their appointments.
Your Segundo managerDone — confirmations and reminders sent to all six.
✓ Reminders sent
Local
From Washington, Missouri, for the businesses around it.
Based in Washington, MO, working with independent, family-owned businesses within about 50 miles, including:
- Washington
- Union
- Pacific
- Sullivan
- Hermann
- New Haven
- St. Clair
- West St. Louis exurbs
Pricing
Pick the help that fits your business
Every plan includes setup, personal management by a local human, and included usage. Plans differ only by volume.
| Plan | Setup | Monthly | Who it's for | What's included |
|---|---|---|---|---|
| Launch | $750 | $175 / month | A simple way to start and see the difference. | One job, handled for you — every missed call followed up, or your reviews looked after. |
| Growth (most popular) | $1,250 | $325 / month | The full growth push most local businesses choose. | Two to three jobs handled together: calls, quote follow-up, and reviews working as one. Example: missed calls answered, a quiet quote followed up, new reviews replied to — all in one day. |
| Ops Partner | $2,000 | $600 / month | Busier businesses that want more handled, end to end. | Broader cover across customer messages, bookings, follow-up, and your social page. Example: inbox triaged before you open, bookings confirmed all day, the day summed up at close. |
We create your account for you and manage it day to day — and you can log in yourself whenever you like.
Results
So, how much would this end up saving you?
Hiring this work out runs roughly $2,600 a month in staff time (~$1,700 to answer and follow up, ~$870 for reviews and social, at $20 an hour). The Ops Partner plan does all of it for $600 a month — roughly $2,000 saved, replies in minutes, cover around the clock.
What are missed calls costing your business?
Our free calculator does the math in about a minute: how many calls you miss in a week, what a typical job is worth, and what slips away each month.
Full calculator — with your trade's typical numbers — in the demos above.
Right now it's a head start over your competitors. Soon it'll be the standard.
Straight answers
Nothing changes without your say-so
The questions owners ask before they start.
What if it makes a mistake?
It can happen, the same way it can with a new hire — so the setup keeps mistakes small. Your agents work only inside the boundaries we agree together; anything outside them waits for your approval, and regular plain-English updates show what was done, sent, and booked. Anything off is easy to spot, quick to fix, and fenced off so it doesn't happen again.
Is my information private?
Yes. Your details, and your customers', are used only to do the work you have approved. Nothing is sold, and nothing is passed around. You can log in to your account and see everything, any time.
What won't it do?
Anything we haven't agreed on. If something new comes up, it waits — you get a quick notification, and nothing happens until you give your explicit okay.
How long does setup take?
Most of the work is ours: we create your account, set up your agents, and train each one. It starts with a conversation about your business, and at your audit we give you a straight timeline — before you commit to anything.
What happens if I leave?
You can stop at any time. Segundo owns the accounts we set up and manage for you, so when you leave, the service ends and those accounts close with us. If you would like to keep using the tools themselves, you can — by paying the monthly software cost directly yourself, and we will show you exactly what that cost is before you decide.
Who sees what my agents are doing?
You, first of all: regular updates show what was done, sent, and booked. The only other eyes are your Segundo manager's — the local person who looks after your agents. Nobody else gets a look in.
Start with a free workflow audit
A short, no-pressure look at where business is slipping away — missed calls, quiet quotes, missing reviews — and exactly what we would set up first.
Hands-off software working for you from home, work, and the Florida Keys.and the Lake of the Ozarks.and the Smoky Mountains.and the Grand Canyon.
Tell us about your business
Share a few details and we will prepare your free workflow audit, and point you to the demos most relevant to your work. Sending opens a pre-filled email in your mail app, addressed to us and ready to send.
Want to see what happens after a form like this gets sent? Watch the Answered Personally demo.