Salons and barbers
Bookings taken from messages, confirmations and reminders handled, and quiet chairs filled again.
A hands-off approach to future-proofing your business.
We work with AI-powered software, so you don't have to.
We run it for local businesses like yours every day — you get to sit back and see the results.
Think of it as a hire, not a tool: a team that shows up and does the work every day, looked after by a local manager — not one more app left for you to run.
- Free
- No obligation
- You approve everything first
Calls answered
Missed call · 9:41 AM — you were mid-job
Your agent“Hi! Sorry we missed your call — can we help you book in?”
✓ Answered in seconds — job booked for Thursday
Every call answeredMissed calls and messages get a fast, helpful reply, even when you and the team are off the clock
Managed by a personYour agents are set up and looked after by someone local you can call.
Nothing without your approvalWe agree on the boundaries and agent goals together first, and anything new requires your approval.
Every business misses the same opportunities
Our clients seize them, even off the job.
What Segundo does
We set up your agents, aim them at goals you decide, and manage them daily.
Unanswered calls, quiet quotes, and missing reviews
Ever had an everyday job slip by? Segundo turns unanswered calls, quiet quotes, and missing reviews, into work your agents handle reliably, under the eye of a local manager.
How it works
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1
We talk about your business, find where profit is slipping away, and design a team of agents around your needs specifically.
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2
We create your account and set up your agents.
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3
We set it up for your business, linking certain tasks to certain agents, and training each agent for the work it will handle.
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4
You see the results — agents pass reports to your Segundo manager, who relays any updates that you request.
And it will help out at home too. Your agents work around the clock — at the shop and at home: plan the week's meals, help with homework, draft a tricky email, plan a family trip. We can even design agents for home tasks.
AI-powered software needs a local hand
One manager. A whole team of agents.
The world is changing, but your business preferences don't have to.
Your trade,
Different trades, same missed opportunities. Here is how we would help
your rules
Nothing changes without your approval.
Restaurants and cafes
Questions answered after closing, reviews answered warmly, and a social page that keeps the room looking busy.
Shops and retail
Regular posts show potential customers online that the shop is open, every review gets a reply, and no message sits unanswered.
Your goals
Your agents answer to you
Your agents work toward the goals you set, and only those. Change a goal, pause a task, or stop anything at any time — one word from you and it's done.
Agreed scope
Only the work we agreed on
Your agents only do the jobs you and we have discussed and agreed in advance. Nothing else gets touched.
Approvals
Anything new waits for your go-ahead
If something outside our agreement comes up, it waits. You get a quick notification on your phone, and nothing happens until you give your explicit okay, one tap to approve.
Visibility
You can see everything
Regular plain-English updates show what was done, sent, and booked, so you always know what your agents have been up to.
Repair and service shops
Jobs booked from messages, pickup reminders sent on time, and happy customers asked for reviews.
Calls answered while you are under a hood, estimates followed up, and reviews requested after every job.
Home services that come to you
After-hours calls caught, quotes chased politely, and reminders sent so booked jobs stay booked.
Services
More business, handled
You are busy doing the actual job. Meanwhile the phone rings out, quotes sit waiting, and customers go with whoever answers first. This is the work your agents take over.
Use cases
Real jobs, finished.
Here is the kind of finished work your agents hand back, across the kinds of businesses Segundo works with every day.
Reminded before the season
HVAC company: seasonal tune-up reminders and review requests sent to past customers automatically.
Front desk
Every call answered in a minute
Missed calls and messages answered within a minute, day or night.
Your business: every missed call gets a friendly text back right away, and the job still gets booked.
Reputation
More five-star reviews
Customers asked for reviews after each job; every review answered personally.
Scheduling
Fewer no-shows
Appointments booked from messages; confirmations and reminders sent automatically.
Social
A social page that stays alive
Posts written and published every week, so your page never looks closed.
Lead follow-up
Quotes followed up
Every quote followed up politely until the customer answers yes or no.
Back office
Aimed where you want growth
Invoices nudged, questions answered after hours, each day summarized for you.
Posted and selling
Clothing boutique: new arrivals turned into weekly social posts and every review replied to, so the shop keeps selling while it sleeps.
Followed up until they answer
Every quote, estimate, and inquiry followed up on a schedule until the customer answers — no job goes quiet while it waits.
Every job, documented
Contractor: job photos sorted into the right job folder by where they were taken — ready the moment a customer asks.
See it in action
Doing it yourself vs. with Segundo
Four everyday jobs, done two ways. On your own, they eat the week a piece at a time. With Segundo, they are simply handled.
| The job | Doing it yourself | With Segundo |
|---|---|---|
| Missed calls | The phone rings out while you are mid-job — and the customer calls the next name on the list. | Answered within a minute, day or night, and the job still gets booked. |
| Reviews | You mean to ask after every job, then the week gets away from you — and the reviews that do land sit unanswered. | Customers are asked after each job, and every review is answered personally. |
| Quote follow-up | The quote goes out, then silence. Chasing it lands on you, squeezed in between jobs. | Every quote is followed up politely, on schedule, until the customer answers yes or no. |
| Weekly posts | The page goes quiet whenever work gets busy — and a quiet page looks closed. | Posts are written and published every week, so your page always looks open. |
You ask. It's done.
Most work starts as a short text to your Segundo manager. Four everyday asks, the way owners actually send them:
YouCan you chase the Henderson quote? It's been a week.
Your Segundo managerDone — followed up this morning, and I'll check in again Thursday if there's no reply.
✓ Quote followed up
YouWe got a one-star review. Please handle it kindly.
Your Segundo managerDone — a calm reply is drafted and waiting for your okay. Nothing posts until you approve it.
✓ Reply drafted for your approval
YouPost something about the new arrivals this week?
Your Segundo managerDone — three posts written and scheduled across the week.
✓ Week of posts scheduled
YouRemind tomorrow's customers about their appointments.
Your Segundo managerDone — confirmations and reminders sent to all six.
✓ Reminders sent
Local
From Washington, Missouri, for the businesses around it.
Segundo is based in Washington, MO, and works with independent, family-owned businesses within about 50 miles, including:
- Washington
- Union
- Pacific
- Sullivan
- Hermann
- New Haven
- St. Clair
- West St. Louis exurbs
Pricing
Pick the help that fits your business
Every plan includes setup, personal management by a local assistant — a real human — and included usage. The plans differ only by volume: how much work your agents take on.
Launch
$750 setup
$175 / month
One job, handled for you: for example, every missed call followed up, or your reviews looked after.
A simple way to start and see the difference.
Growth (most popular)
$1,250 setup
$325 / month
Two to three jobs handled together: calls, quote follow-up, and reviews working as one.
Example: the morning's missed calls answered, a quiet quote followed up, and the week's new reviews replied to — all in the same day.
The full growth push most local businesses choose.
Ops Partner
$2,000 setup
$600 / month
Broader cover across customer messages, bookings, follow-up, and your social page.
Example: your inbox triaged before you open, bookings confirmed through the day, and the whole day summed up for you at close.
For busier businesses that want more handled, end to end.
We create your account for you and manage it day to day
We create your account for you and manage it day to day, and you can log in yourself whenever you like. Hands-off software working for you at home and work. And for comparison: hiring this work out instead runs about $2,600 a month in staff time — the breakdown is in the results just below.Results
So, how much would this end up saving you?
Measured against what the same work costs to hire out, at local rates.
Someone to answer and follow up
~$1,700 / month
A part-time receptionist at $20 an hour, for about 20 hours a week: answering calls, returning messages, and chasing quotes.
Someone for reviews and social
~$870 / month
Help at $20 an hour, for about 10 hours a week: asking for reviews, replying to them, and keeping your social page active.
Together that is roughly $2,600 a month
Together that is roughly $2,600 a month. Your agents, on the other hand, are here for you at a moment's notice, even on evenings, weekends, or holidays.What are missed calls costing your business?
Every call that rings out is a customer who may never call back. Our free calculator does the math in about a minute: tell it how many calls you miss in a week and what a typical job is worth, and it shows you what is slipping away each month.
Full calculator — with your trade's typical numbers — in the demos above.
Right now it's a head start over your competitors. Soon it'll be the standard.
Straight answers
Nothing changes without your say-so
The questions owners ask us before they start — answered the way we would want them answered.
What if it makes a mistake?
It can happen, the same way it can with a new hire — so the setup keeps mistakes small. Your agents only work inside the boundaries we agree together, anything outside them waits for your approval instead of going out, and you get regular plain-English updates on what was done, sent, and booked. Anything off is easy to spot, quick to fix, and fenced off so it doesn't happen again.
Is my information private?
Yes. Your details, and your customers', are used only to do the work you have approved. Nothing is sold, and nothing is passed around. You can log in to your account yourself and see everything in it, any time.
What won't it do?
Anything we haven't agreed on. No new tasks, no messages outside the agreed scope, no changes to how your business runs. If something new comes up, it waits — you get a quick notification, and nothing happens until you give your explicit okay.
How long does setup take?
Most of the work is ours: we create your account, set up your agents, and train each one on the job it will handle. It starts with a conversation about your business, and at your audit we will give you a straight timeline for your setup — before you commit to anything.
What happens if I leave?
You can stop at any time. Segundo owns the accounts we set up and manage for you, so when you leave, the service ends and those accounts close with us. If you would like to keep using the tools themselves, you can — by paying the monthly software cost directly yourself, and we will show you exactly what that cost is before you decide.
Who sees what my agents are doing?
You, first of all: regular updates show what was done, sent, and booked. Day to day, the only other eyes are your Segundo manager's — the local person who set your agents up and looks after them. Nobody else gets a look in.
Start with a free workflow audit
A short, no-pressure look at where business is slipping away
Sit down with us for a short, no-pressure look at where business is slipping away: missed calls, quiet quotes, missing reviews. We will show you exactly what we would set up first, and what it could win back.
Hiring this work out instead runs about $2,600 a month in staff time — the audit costs nothing.
Hands-off software working for you from home, work, and the Florida Keys.and the Lake of the Ozarks.and the Smoky Mountains.and the Grand Canyon.
Ask us anything, any time
Questions are always welcome. Ask us anything about the service, any time. Wondering "how can we make my business more productive this month?" That is exactly the kind of question we are here for.
Tell us about your business
Share a few details and we will prepare your free workflow audit for your business, and point you to the demos most relevant to the work you do. Sending the form opens a pre-filled email in your mail app with everything you entered, addressed to us and ready to send.
Want to see what happens after a form like this gets sent? Watch the Answered Personally demo.