What are missed calls costing you?

When the phone rings and nobody can get to it, that caller usually does not leave a message. They just call the next business on the list. Move the three sliders below to your best guess and see what those missed calls add up to for a shop like yours.

A mechanic at his workbench in an auto repair shop, on the phone with a customer while a car waits on the lift behind him — One pair of hands can only do so much. When you are busy with the customer in front of you, the next call is the one that slips away.

Your numbers

Drag each slider to your best guess. Rough is fine. The results update as you go.

What kind of business do you run?

Pick yours and we will fill in a typical customer value below, so the most important number is not a guess. You can still change it afterward.

Missed calls per week 8calls

Calls that ring out, hit voicemail, or come in after hours when nobody answers.

040 a week

Average job or customer value $250

What one new customer is typically worth to you, in dollars.

$10$2,500

Callers who become customers 3of 10

Out of every 10 people who call, how many usually end up paying you?

0 of 1010 of 10

What those missed calls cost

A rough estimate, worked out from the numbers you just entered.

Lost every month

$2,600

in work that went elsewhere

Lost every year

$31,200

if nothing changes

That works out to about 10 customers a month who called you first, could not reach you, and most likely hired somebody else.

Side by side, per month

Walking out the door$2,600

Segundo Growth plan, which answers every call$325

On your numbers, the calls you miss cost about 8 times what it costs to have every one of them answered. Catching even half of them would bring back roughly $1,300 a month.

How we figure it: missed calls each week, times about 4.3 weeks in a month, times your average job value, times the share of callers who become customers. It is a rough estimate based on your own numbers, not a promise. Your real figure could be higher or lower, and that is exactly what the free audit below sorts out.

Why those calls slip away

It is rarely carelessness. It is a small crew doing real work. You are under a sink, up a ladder, mid haircut, or elbow deep in the lunch rush when the phone rings.

Most callers will not wait. A missed call usually becomes a call to the next name on Google, and the first business that answers tends to get the job. After hours it is worse: evenings, weekends, and holidays, the phone just rings.

None of that is a people problem. It is a coverage problem, and coverage is the part that can be fixed.

How Segundo fixes it

I set up and personally manage AI-powered software for local businesses like yours. Your agents answer every call and message right away, day or night, while you keep doing the work in front of you.

1 Every call gets answered Your agents pick up in seconds, take the details, and book the job or pass you a clean summary.
2 Nothing waits until morning Evenings, weekends, and holidays are covered too, at a moment's notice.
3 You stay the boss We agree together on what your agents handle. Anything outside that waits for your okay first.

Get a free workflow audit

Tell us where calls, messages, and follow-ups slip through the cracks at your business. You will get a short, plain-English plan back, with your real numbers, what your agents would handle first, and what it would cost. No pressure either way.

Request my free audit Or write to us any time at hellosegundo@outlook.com