A hands-off approach to future-proofing your business.

Washington, Missouri For independent, family-owned businesses

We work with AI-powered software, so you don't have to.

We run it for local businesses like yours every day — you get to sit back and see the results.

Start with a free workflow audit See what your agents handle

A phone lighting up with an incoming call on a stained wooden desk with a rich, warm wood grain, a plain ceramic mug beside it — Missed call · 9:41 AM — you were mid-job

Your agent“Hi! Sorry we missed your call — can we help you book in?”

✓ Answered in seconds — job booked for Thursday

Every call answeredMissed calls and messages get a fast, helpful reply, even when you and the team are off the clock

Managed by a personYour agents are set up and looked after by someone local you can call.

Nothing without your approvalWe agree on the boundaries and agent goals together first, and anything new requires your approval.

Every business misses the same opportunities

Our clients seize them, even off the job.

What Segundo does

We set up your agents, aim them at goals you decide, and manage them daily.

Unanswered calls, quiet quotes, and missing reviews

Ever had an everyday job slip by? Segundo turns unanswered calls, quiet quotes, and missing reviews, into work your agents handle reliably, under the eye of a local manager.

How it works

1
We talk about your business, find where profit is slipping away, and design a team of agents around your needs specifically.
2
We create your account and set up your agents.
3
We set it up for your business, linking certain tasks to certain agents, and training each agent for the work it will handle.
4
You see the results — agents pass reports to your Segundo manager, who relays any updates that you request.

And it will help out at home too. Your agents work around the clock — at the shop and at home: plan the week's meals, help with homework, draft a tricky email, plan a family trip. We can even design agents for home tasks.

Main street storefronts in Washington, Missouri

AI-powered software needs a local hand

One manager. A whole team of agents.

The world is changing, but your business preferences don't have to.

Your trade,

Different trades, same missed opportunities. Here is how we would help

your rules

Nothing changes without your approval.

An upscale salon interior with tall arched mirrors, brass fixtures, black marble counters, and cognac leather styling chairs, a stylist finishing a client's hair

Salons and barbers

Bookings taken from messages, confirmations and reminders handled, and quiet chairs filled again.

A table full of real cooked dishes, pancakes, a club sandwich, fries, and dumplings, in the window light of a neighborhood cafe

Restaurants and cafes

Questions answered after closing, reviews answered warmly, and a social page that keeps the room looking busy.

A florist tying a bouquet while a customer laughs beside her

Shops and retail

Regular posts show potential customers online that the shop is open, every review gets a reply, and no message sits unanswered.

Your goals

Your agents answer to you

Your agents work toward the goals you set, and only those. Change a goal, pause a task, or stop anything at any time — one word from you and it's done.

Agreed scope

Only the work we agreed on

Your agents only do the jobs you and we have discussed and agreed in advance. Nothing else gets touched.

Approvals

Anything new waits for your go-ahead

If something outside our agreement comes up, it waits. You get a quick notification on your phone, and nothing happens until you give your explicit okay, one tap to approve.

Visibility

You can see everything

Regular plain-English updates show what was done, sent, and booked, so you always know what your agents have been up to.

A mechanic in a dark work shirt leaning over the open hood of a sedan in a small auto repair shop, hands in the engine bay, a stack of tires and a workbench behind him in the natural light from the open bay door

Repair and service shops

Jobs booked from messages, pickup reminders sent on time, and happy customers asked for reviews.

Calls answered while you are under a hood, estimates followed up, and reviews requested after every job.

A mobile auto detailer polishing a customer's SUV beside his company van, gear open and ready

Home services that come to you

After-hours calls caught, quotes chased politely, and reminders sent so booked jobs stay booked.

Services

More business, handled

You are busy doing the actual job. Meanwhile the phone rings out, quotes sit waiting, and customers go with whoever answers first. This is the work your agents take over.

Use cases

Real jobs, finished.

Here is the kind of finished work your agents hand back, across the kinds of businesses Segundo works with every day.

A phone showing a reminder beside a paper calendar with a few dates circled in pen, on a worn wooden desk with one narrow, muted deep-green epoxy river inlay

Reminded before the season

HVAC company: seasonal tune-up reminders and review requests sent to past customers automatically.

Front desk

Every call answered in a minute

Missed calls and messages answered within a minute, day or night.

Your business: every missed call gets a friendly text back right away, and the job still gets booked.

Reputation

More five-star reviews

Customers asked for reviews after each job; every review answered personally.

Scheduling

Fewer no-shows

Appointments booked from messages; confirmations and reminders sent automatically.

Social

A social page that stays alive

Posts written and published every week, so your page never looks closed.

Lead follow-up

Quotes followed up

Every quote followed up politely until the customer answers yes or no.

Back office

Aimed where you want growth

Invoices nudged, questions answered after hours, each day summarized for you.

A long, crowded rack of clothes in a small boutique — floral dresses, shirts, denim and leather jackets, chunky knits, trousers, jeans, and skirts on mismatched hangers — with neat folded stacks of sweaters, tees, and jeans on a wooden table in front, and handwritten price tags among them

Posted and selling

Clothing boutique: new arrivals turned into weekly social posts and every review replied to, so the shop keeps selling while it sleeps.

Over a contractor's shoulder on a customer's porch at dusk, golden light catching his worn work jacket as he holds his phone to follow up on an estimate, the screen a soft unfocused glow and the porch rail falling away into warm blur behind him

Followed up until they answer

Every quote, estimate, and inquiry followed up on a schedule until the customer answers — no job goes quiet while it waits.

A contractor holding up a phone to photograph the wooden deck he just finished building

Every job, documented

Contractor: job photos sorted into the right job folder by where they were taken — ready the moment a customer asks.

Pricing

Pick the help that fits your business

A local assistant — a real human — sets up and personally manages your agents. The account is included in every plan.

Launch

$750 setup

$175 / month

One job, handled for you: for example, every missed call followed up, or your reviews looked after.

A simple way to start and see the difference.

Growth (most popular)

$1,250 setup

$325 / month

Two to three jobs handled together: calls, quote follow-up, and reviews working as one.

The full growth push most local businesses choose.

Ops Partner

$2,000 setup

$600 / month

Broader cover across customer messages, bookings, follow-up, and your social page.

For busier businesses that want more handled, end to end.

We create your account for you and manage it day to day

We create your account for you and manage it day to day, and you can log in yourself whenever you like. Hands-off software working for you at home and work.

Results

So, how much would this end up saving you?

Measured against what the same work costs to hire out, at local rates.

Someone to answer and follow up

~$1,700 / month

A part-time receptionist at $20 an hour, for about 20 hours a week: answering calls, returning messages, and chasing quotes.

Someone for reviews and social

~$870 / month

Help at $20 an hour, for about 10 hours a week: asking for reviews, replying to them, and keeping your social page active.

Together that is roughly $2,600 a month

Together that is roughly $2,600 a month. Your agents, on the other hand, are here for you at a moment's notice, even on evenings, weekends, or holidays.

What are missed calls costing your business?

Every call that rings out is a customer who may never call back. Our free calculator does the math in about a minute: tell it how many calls you miss in a week and what a typical job is worth, and it shows you what is slipping away each month.

Calculate your missed-call cost

Full calculator — with your trade's typical numbers — in the demo hub below.

See it in action

Watch agents do the work

Name a place and a budget, and watch a full family trip take shape in about a minute: where to stay, what to do, and what it costs.

Try the demo →

Local

From Washington, Missouri, for the businesses around it.

Segundo is based in Washington, MO, and works with independent, family-owned businesses within about 50 miles, including:

Washington
Union
Pacific
Sullivan
Hermann
New Haven
St. Clair
West St. Louis exurbs

Start with a free workflow audit

A short, no-pressure look at where business is slipping away

Sit down with us for a short, no-pressure look at where business is slipping away: missed calls, quiet quotes, missing reviews. We will show you exactly what we would set up first, and what it could win back.

Hands-off software working for you from home, work, and the Florida Keys.and the Lake of the Ozarks.and the Smoky Mountains.and the Grand Canyon.

Ask us anything, any time

Questions are always welcome. Ask us anything about the service, any time. Wondering "how can we make my business more productive this month?" That is exactly the kind of question we are here for.

Tell us about your business

Share a few details and we will prepare your free workflow audit for your business, and point you to the demos most relevant to the work you do. Sending the form opens a pre-filled email in your mail app with everything you entered, addressed to us and ready to send.

First name *

Last name *

Phone number *

Email address *

Company name *

Job role

Company size

Industry

No obligation, just a clear plan for your business. We only use these details to prepare your audit and follow up about it.

Your email app should open with everything filled in — just press send, and we will take it from there.

Want to see what happens after a form like this gets sent? Watch the Answered Personally demo.

Prefer to write to us directly? hellosegundo@outlook.com